I used Elite Auto about a year ago to do some body work due to getting T-boned by another driver whose insurance sent me there. They were very flexible when it came to dropping my car off, and one of the guys even took me to the car rental place since I had no one to take me there. I should have left a review for them back then because they really deserved to hear how much I appreciated all they were doing. It took a little over a week for everything to be ready, which l didn’t mind as the other driver’s insurance covered it. During that time, I was given daily updates. When I picked my car up, you couldn’t even tell anything had happened to it. They matched the color of the new door and areas they repaired perfectly!!! I wish I could remember the name of the guy that worked with me back then, because he and his crew definitely earned gold stars! Now, moving forward to the present... Once again I found myself going to Elite Auto, only this time it was a mechanical issue. The windshield wiper on the driver side decided not to work. It couldn’t have picked a better time, we were in the middle of a several day forecast of rainy weather. I drive there, in the rain, thanking the powers that be for light rain that day and the creators of RainX. I made it there. They were very helpful and continued to treat me as they would any other customer even thought I might have been a bit frustrated with the situation. When it was time for me to pick up my car, I had some issues with my credit card and it kept getting declined. I called them and they told me they would release the security hold on it immediately. I was fine with that and told the agent I’d like to keep her on the phone in case there were any issues with it. That’s when she told me it would take three to five business days for it to process!!! I was livid! Alex was the one handling my case, and patiently work with me so I’d be able to take my car home that day. There are no words to accurately describe my gratitude, so I’m hoping this will at least show him how appreciative I am for all he and his fellow employees for all they did. In case it’s not obvious, I’d definitely recommend Elite Auto for not just electrical and mechanical issues, but for their body work!