Houston Auto Repair

1933 reviews
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Still thinking about which auto repair or collision repair facility to take your vehicle to in Cypress, Copperfield or the surrounding Northwest Houston communities? Don't take our word for it, read through the thousands of positive reviews Elite Auto Experts has received below! But don’t just take our word for it, you can also check out our 1,000+ positive reviews on Google! We value your opinion and have a 100% customer satisfaction guarantee. Should we fail to achieve that, we pledge to make it right. If you feel our service did not meet your standards or expectations, please reach out to us directly so we can fix it.

High-quality service and happy customers are our utmost importance. Our mission is to provide the highest quality automotive repair and maintenance services in the northwest Houston area with integrity, transparency, and outstanding customer service.

Our staff at Elite Auto Experts thank you so much for leaving your feedback! We have been providing excellent automotive services in Houston for over a decade. Sharing your review and experience allows others to trust us with their vehicle. It allows us to grow and continue to provide exceptional auto repair and collision repair services for many more years to come. Thank you for trusting us to help keep you safe on the road!

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5

Elite has been my go to automotive repair center for years. Their customer service is ALWAYS top tier, and Juan is the best!

5

Great service Eddie and Alex

5

Elite Auto Always takes care of my Cars . They have great customer service , timely experiences and excellent communication.

5

I took my Chevy Silverado in to have the gear shifting cable and grommet replaced. Juan took care of my service at the counter. The whole thing cost $600.88, which is reasonable for the part and the labor. Could have been a lot worse. Up on picking my truck up, as I was driving down the road to go back home, I was doing 35 mph. The hood popped up but was still latched loosely. The service technician had forgot to close it down all the way. I called one to let him know what was going on but that everything was fine. He talked to his service technician and squared everything away. Then he called me up to ask me to come back to the shop to get $100 discount card for the shop for future service. He felt really bad about what had happened and I was understanding as anyone can make a mistake. But because of the potential severity of the situation, Juan n came through in a pinch, and made everything right. Despite the circumstance that was still really good customer service and I will be back.

5

My family have been with elite expert for over 10 years. The service is truly exceptional. You will always feel satisfied with the work done. Honesty; they will let you know exactly what the job will cost, no extra cost added, even if it might. Family owned, customers are treated like family. Professional service at its best.

5

(Translated by Google) Unquestionably when we talk about quality and good service we have to talk about “Elite Auto-Express”. Their workers are friendly and committed to their clients. The atmosphere is very warm and welcoming, and the result of the work of its technicians is unsurpassed! Thank you very much for giving us the opportunity to have you in our environment! (Original) Indiscutiblemente cuando se hable de calidad y buen servicio tenemos que hablar de “Elite Auto-Express”. Sus trabajadores son amables y comprometidos con sus clientes. El ambiente es muy cálido y acogedor, y el resultado del trabajo de sus técnicos es insuperable! Muchas gracias por darnos la oportunidad de tenerlos en nuestro entorno!

Thank you, Maria, for your incredibly kind words and the review! We're delighted to hear that you found our service to be of the highest quality and our team friendly and committed. Creating a warm and welcoming atmosphere is important to us, and we're thrilled that you felt at home. Your feedback about our technicians' work is greatly appreciated. Thank you for choosing Elite Auto Experts and for being a valued part of our community. We look forward to serving you again! Best Regards.

- Elite Auto Experts
5

Great customer service been coming here for years. Everyone is friendly.

Dear Lorenzo, Thank you, for your kind words and loyalty over the years! We're thrilled to hear that you consistently experience great customer service and find our team friendly. It's always a pleasure working on your Chevy. Your continued trust in Elite Auto Experts means the world to us. We're always here to help with any of your auto needs. See you next time! Best Regards, Elite Auto Experts Family

- Elite Auto Experts
5

Very good service and kind people

Thank you, Patrick, for your wonderful review! We're delighted to hear that you had a positive experience with our service and found our team kind. Your feedback is greatly appreciated, and we look forward to continuing to provide excellent service for you. If you need anything in the future, don't hesitate to reach out. Best Regards, Elite Auto Experts Family

- Elite Auto Experts
5

Eddie was so amazing and reassuring, I was coming from a bad experience and the energy here is very welcoming. He was very helpful and explained everything to me so well all questions were answered before I could ask. I'm very grateful to his assistance and guidance. Service fees are amazing and fair, Im happy to feel comfortable and safe in my car again. Thank you! Totes recommend!

Dear Lex, Thank you for taking the time to share your experience with us! We're thrilled to hear that Eddie provided you with such exceptional service and reassurance. It's important to us that our customers feel welcomed and well-informed, and we're glad Eddie could turn your experience around. We strive to offer fair and transparent service fees, ensuring our customers feel comfortable and safe in their vehicles. Your recommendation means a lot to us, and we're grateful for your trust. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help! Best regards, The Elite Auto Experts Team

- Elite Auto Experts
5

Eddie was awesome! He kept me up to date and explained everything. I'll be back.

Dear Patrick,Thank you for your fantastic review! We're delighted to hear that Eddie provided you with excellent service and kept you well-informed throughout the process. We look forward to welcoming you back for any future needs. Best regards, The Elite Auto Experts Team

- Elite Auto Experts
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