My ride hasn't died with these guys!!! I went in not sure I would be able to get my car repaired. However, I decided at least to get a quote. My quote was way over my balance in my savage bank account. I told the guys look I can't afford that right now. My car was in the shape of great danger if I kept driving. I was distraught and saddened. Low and behold, Alex stated, " Loretta, you know we have two financing options," I told him my credit wasn't great. He presented me the options which were Synchrony and Snap Finance. I chose Snap Finance. I did the application and was approved for repairs the same day. Again, one happy customer was on the road again! I know I can trust these guys with my auto needs. They are very friendly and welcoming on the grounds of their establishment. Elite has a system that texts you updates on the progress of your vehicle. They exceed with customer service, and recognize your time is valuable. Alex, Eddie, and Juan conducted with professional skill in order to provide technical and critical strategies in solving my vehicle necessities. When I need auto repair, I use Elite because they identify customers' needs, design and deliver services, are flexible with setting appointments, have GREAT PRICES, and always have a plan in place to provide customers options with auto care needs. God Bless you all Loretta
Dear Loretta! We can't thank you enough for your heartfelt and detailed review. It's incredibly gratifying to hear about your positive experience at Elite Auto Experts, particularly during a time of distress regarding your vehicle. We understand how overwhelming auto repairs can be, especially when they exceed your budget. We're thrilled that Alex could offer you financing options like Synchrony and Snap Finance that suited your situation, enabling us to address the critical issues with your car and get you back on the road safely. Our team, including Alex, Eddie, and Juan, takes pride in providing not only skilled technical service but also great customer care. We believe in keeping our clients informed every step of the way through our text updates and recognizing the value of your time. Your trust in us for your auto maintenance needs and auto repair is greatly appreciated. We're committed to continuing to offer flexible appointments, competitive pricing, and customer-centric solutions for all your future auto care needs. Thank you once again for choosing Elite Auto Experts and for sharing your experience. We're here for you whenever you need us. God bless you too, Loretta! Warm regards, The Elite Auto Experts Team
- Elite Auto Experts