Absolutely Love these Guys. Alex was a Sweetheart from Start to finish. I moved from Louisiana and had problems finding a Shop to repair my husband's car. Accidentally pulled Elite up as I was hunting for another place. And I started reading their reviews & other than a few people saying they were expensive, I saw enough to make me give these guys a call. I talked to Alex and over the phone just by the tone of his voice I could since that these are the kind of people I want to do business with.. And just for the Record, I'm not Rich and I work hard for my Money so when I spend it I want RESULTS! So in my Opinion... Hell yeah they are kinda Expensive. But when it comes to what my Husband wants.. I want the Best, so if the Means Stretching my Budget to get the Best... Then I'm convinced I made the Right Choice. And I also traveled an hour away from home to find them.. Bottom Line If its Gucci you want.. your gonna Pay a little more... With that being said let Me say this... If it's an Auto Expert you want.. your gonna Pay a little more.. I'm happy with my choice I Proudly recommend them, and most definitely plan on taking any of my future car care needs to the Experts... Thanks Guys Steve was also a Sweetheart whenever I called..