Houston Auto Repair

This was my first visit there. I just needed an oil change. The facility was clean. My service advisor (Juan) was great. Upon completion he went over everything. I was out in less than an hour. I will definitely return when I need service.

Elite Auto is the most professional and knowledgeable place I have been to. I have finally found the perfect place for all my car stuff. The staff are wonderful- professional and as well as friendly and courteous. I give them the highest rating possible and highly recommend them.

Juan Meza provided excellent service. He was very thorough and kept me updated on what was taking place. I felt my car was in great hands. I will definitely be going back for my repair needs!!!

Juan Meza provided excellent service. He was very thorough and kept me updated as to what was going on with my car. I will definitely be going back for all my auto repair needs. My car was left in great hands.

Update: Alex at Elite Auto Experts is a rock star and he completely changed my customer experience. He immediately reached out to me to find out all the details and understood my concerns and asked me to give one more chance to make it right. I am glad I took the chance and he not only fixed the issue but also kept me updated on all the steps along with providing loaner car. My customer experience with Elite Auto Experts went from bad to Incredible. I will try them again. I took my car for 60K mile service on 6/9 and they recommended bunch of standard services due and I agreed to do all of them as per the recommendation. Next day I go on long drive and 100 miles into drive engine light turns on I call them first thing on Monday from out of town and they recommend to take it autozone and give them call with engine check light codes. After letting them know codes they said it's okay to drive car and get my car back to them as soon as I am back in town. But 2 days later my engine starts seizing and heat thermometer shows it is very hot and I take it to local mechanic and he confirms these people didn't even perform a basic coolant check and it was extremely low and they were not thorough with their job and it is negligence. I take my car back to them and they say now coolant check and flush is not part of their 60K check and it is not required because of their negligence I now have to replace my radiator fan and they want another 1000 dollars to fix it. I had not experienced any of these issues prior to them touching my car.

I was able to schedule my repair immediately Schedule was on line and I got immediate response

Excellent service with a fair price. You CAN trust their work.

Juan was outstanding. He gave me a time frame for my service and he was able to improve on it. He explained what services that would be performed and made me feel comfortable. Great service. My name is Warren Conley

The best place to bring your car. The guest service is fantastic. The entire staff is so friendly. I highly recommend to give them a try. You will not regret it.

The folks here are always friendly and never pushy. They tell to exactly what's going on with your vehicle and discuss the options and pricing before the work is done. I will always go to them!