Smiley - is hands down the best employee and offers the best customer service that I have ever witnessed in an auto repair shop. Today through a really difficult last 24 hours and turn of events - I landed an appt here. Not only did they squeeze me in today to manage my need, but they gifted me with positive, funny, calm in the chaos and customer service driven employee by the name of Smiley. Sir thank you for lifting me up today - you will never know the impact you made and make in others lives with your humor and positivity.
Hello Jenise! Firstly, thank you for taking the time to leave us such a heartfelt review. We're genuinely touched by your words and feedback. Smiley is indeed a treasure, and we're proud to have him as part of our Elite Auto Experts team. He embodies the spirit of our commitment to customers, and it's truly heartwarming to hear about the positive impact he made on your day, especially during a challenging time for you. Your acknowledgment reinforces our belief in treating every customer not just as a transaction, but as a valued individual. Please know that we're here to assist you with any future automotive needs and are always striving to provide an exceptional experience every time. Thank you once more for your kind words, and please don't hesitate to reach out if you need any further assistance. We appreciate you choosing us, and wish you safe travels on the road. Warm regards, Elite Auto Experts Team.
- Elite Auto Experts