I am so impressed with these guys. They went above and beyond to make it convenient for me. The repairs were done when they said they would be - and the cost of repairs was lower than the estimate. They could have told me they'd done the unnecessary work, and I'd have never known the difference - but they were completely honest. While I was in the shop (I was waiting for a loaner car) several people came in, and they all seemed to be repeat customers. Just great, all around. I'll certainly be taking my car back to Elite the next time it needs work.