I have been using Elite since we moved to Cypress in 2008 - way before they expanded into the big and beautiful facility they are in now. At Elite, you will find out, from the moment you walk in, they really care about the reason you came in. They take time to listen and then go over everything with you, to get your approval before doing any work. They are flexible and friendly from start to finish, keeping you well informed along the way. I took my truck in, knowing I most likely needed a new transmission and when it was confirmed, Alex did all the leg work to present pricing for new and rebuilt transmissions, with warranty information. I asked him to dig deeper and he did - find me a new transmission (OEM), with the same warranty as transmission from the dealership for ($1,000) cheaper ! They provided me with a loaner vehicle while they had my truck and got it done. You would be extremely hard pressed to find better pricing and service, than what you will get everyday at Elite.