This is an amazing shop. The owner is so warm. His sons and staff are just as friendly. They have never tried to oversell me and will even tell me if something can wait. I asked to have my headlight changed and within a week, it went out again. I went back to the shop and they looked at it and said it's the sensor. Well, they changed the sensors and even took off $80 from the price, to make up for the labor they charged for changing the headlight my last visit. You can't beat that. They did not have to do that. So, fast forward to another visit, and I am given a $25 gift card just for being their customer. I was totally blown away bc most people try to sell you something and offer a rebate. Nope! He just gave me the gift card and said it might help with my next oil change. They will work with you the best they can on price. I mean, they can't give away their services. The also offer a complimentary ride if you're within a certain distance. The reception area is really nice and clean, including the furniture. (I’m a bit OCD). They offer fountain drinks, FRESH coffee, and cold water all accessible to the client. Honest, trustworthy, affordable, and friendly owners and staff. I would definitely recommend anyone to come here, especially women who feel like other shops try to take advantage of them.
Thank you for your positive feedback. We appreciate you sharing your excellent customer service experience with us. All of our Certified Technicians take great pride in providing our customers with an informed understanding and efficient service. We are pleased that we were able to deliver you the consistent level of service we provide for all of our customers. We look forward to the next opportunity to be of service and thank you for choosing us. Best Regards, Moe Rabieh.
- Elite Auto Experts